Privacy Policy

Last Updated—

AguXpress (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and logistics
services.

  1. Information We Collect
    • Personal details: name, phone number, email address, delivery address.
    • Transaction details: shipment orders, payment records, escrow information.
    • Technical data: IP address, device information, browser type.
  2. How We Use Your Information
    • To process and deliver shipments.
    • To manage escrow and insurance services.
    • To communicate updates, invoices, and support.
    • To improve our logistics operations and customer experience.
    • To comply with legal or regulatory obligations.
  3. Data Sharing
    We do not sell personal data. We may share information with:
    • Delivery partners and agents for order fulfillment.
    • Payment processors (e.g., Paystack, Flutterwave) for transactions.
    • Law enforcement if required by law.
  4. Data Security
    We use encryption and secure servers to protect your information.
  5. Your Rights (NDPR / GDPR)
    • Request access, correction, or deletion of your data.
    • Withdraw consent at any time.
  6. Cookies
    We use cookies to improve site functionality (see Cookie Policy).
  7. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
    • Email: privacy@aguxpress.com
    • Phone: +234 708 767 3400
    • Address: Ozoagu Plaza, Aroma Junction (Enugu-Onitsha Expressway), Awka, Anambra State, Nigeria